Terms of Service
Effective Date: 07-05-2026
These Terms of Service govern the use of the Grail Formula website and the purchase of products through www.grailformula.com. By accessing this website or placing an order, you agree to these Terms.
1. Company Information
Grail Formula Health B.V.
Hingerderstraat 39
6111 AB Sint Joost
The Netherlands
KVK: 99523078
VAT: NL869025910B01
Email: info@grailformula.com
Phone: +31 6 11 92 47 26
2. Products
Grail Formula sells food supplements and wellness products intended for adult consumers. All product information provided on the website is for informational purposes only.
3. Age Requirement
By using this website and placing an order, you confirm that you are at least 18 years old.
4. Orders
All orders are subject to availability and acceptance. Grail Formula reserves the right to refuse or cancel orders at its discretion.
5. Pricing
All prices displayed on the website are in Euro (EUR) and include VAT unless stated otherwise. Prices may be updated without prior notice.
6. Payments
Payments are securely processed through Stripe. Orders are processed only after successful payment authorization.
7. Shipping
Orders are processed and shipped directly by Grail Formula. We currently ship within Europe. Delivery times are estimates and may vary.
8. Returns & Refunds
Unused and unopened products may be returned within 14 days after delivery. Returned items must remain in original condition and packaging.
9. Accounts
Customers may create an account to manage orders and account information. Users are responsible for maintaining account confidentiality.
10. Newsletter & Marketing
Customers subscribing to the newsletter may receive promotions, product updates and marketing communications. You may unsubscribe at any time.
11. Intellectual Property
All logos, branding, text, images and website content are the property of Grail Formula Health B.V. Unauthorized use is prohibited.
12. Limitation of Liability
Grail Formula is not liable for indirect, incidental or consequential damages related to the use of this website or products.
13. Supplement Disclaimer
Food supplements sold by Grail Formula are not intended to diagnose, treat, cure or prevent any disease. Information provided on the website does not replace professional medical advice.
14. Website Usage
Users agree not to misuse the website, interfere with functionality or attempt unauthorized access to systems or data.
15. Privacy
Customer data is processed according to the Grail Formula Privacy Policy.
16. Changes to Terms
Grail Formula may update these Terms of Service periodically. Updated versions will be published on this page.
17. Governing Law
These Terms are governed by the laws of The Netherlands.
18. Contact
For questions regarding these Terms of Service:
Grail Formula Health B.V.
info@grailformula.com
www.grailformula.com